I had the pleasure of working with Richard Strauss as a mediator in two matters recently and I want to provide this letter as a letter of recommendation.  Richard's expertise, professionalism and dedication are second-to-none.  He works with all parties to see if he can get a fair and just resolution to put matters behind all parties and to heal.  Richard's techniques and mannerisms lend greatly to his success.

I recommend him highly.

Mark E. Novotny